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Frequently asked questions

Everything you want to know about how we work.

Is Lichtstad Makelaardij an estate agent itself?

No. We are an independent matchmaker. We connect you, free of charge, to the best performing certified estate agent for your situation and area.

How much does it cost me?

Nothing. Our service is 100% free of charge or costs for you as a seller or buyer. We are compensated by the agents in our network.

How do you choose the agent for me?

We work on the basis of proven results and personal experience. We compare how agents actually perform in your area and price range, and match you with the best fit.

Are the agents certified?

Yes, the agents in our network are certified (NVM or VBO). Lichtstad Makelaardij itself does not claim any membership.

Do you help expats specifically?

Yes. We help international buyers and sellers find an agent who understands their needs and can communicate clearly in English.

Which areas do you cover?

Eindhoven and the surrounding region, including all city districts, the premium neighbourhoods and the surrounding towns.

Can you help me buy a home, not just sell?

Yes. Use the Help me buy option and we will match you with an agent who is strong on the buying side.

What is a free valuation?

An estimate of your home's market value, prepared by a certified agent at no cost to you, so you know where you stand before selling.

Do I have to use the agent you suggest?

No. The choice is always yours. We make a recommendation based on performance, but you decide.

How quickly can I be matched?

Usually within a few working days after you sign up and tell us your wishes.

Why is there no commission for me?

Because our income comes from the agents we work with, not from you. You receive the service for free.

Do you sell my data?

No. We use your details only to match you and to contact you about your request. See our privacy statement.

In which languages can I be helped?

We work in English, Dutch and Polish, and can match you with agents who speak your language where possible.

What information do you need from me?

Your contact details, whether you want to buy or sell, the location of the property and what matters most to you.

How do I get started?

Use the contact form or the Get started button. It takes a couple of minutes and is completely free.